This is one chapter in Fairview’s ongoing story. Since this post was published, Fairview has gone on to transition 100% of staff to asynchronous onboarding and save $2M annually in training costs. See the full journey — including timeline, outcomes, and executive insights — in the Fairview Client Spotlight.
M Health Fairview supports Epic users through upgrades and workflow changes with uPerform
M Health Fairview was formed in 2019 as a collaboration between the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services, to work on medical breakthroughs and deliver them to patients through its hospitals and clinics. Upon merging, M Health Fairview’s management team knew a scalable solution would be needed to consolidate Epic training across the organization.
In this case study, you’ll learn how M Health Fairview used uPerform to:
- Easily centralize all training and support content in a single location
- Rapidly create learning materials to support an Epic double upgrade
- Significantly reduce time clinicians spend in training
“A couple of years ago, I would not have thought we could do technical training in a virtual environment,” Harley acknowledges, “but here we are doing just that – and I don’t see us going back to the classroom. The way we are going to make our processes better is through developing more meaningful content with uPerform.” – Derek Harley, System Manager – Learning and Development System Manager for M Health Fairview and M Physicians