Gundersen Health System reduces Epic onboarding time by switching to digital training with uPerform.
Gundersen Health System is a physician-led, not-for-profit health system, serving a 22-county area across Wisconsin, Iowa, and Minnesota. As Gundersen continued to grow through affiliate acquisitions and the training team needed to scale support for both onboarding and quarterly Epic upgrades, it became clear that a new training approach was needed. In our latest case study, you’ll learn how Gundersen created a more effective training model by switching to digital training for Epic onboarding.
Gundersen achieved the following benefits leveraging uPerform:
- Reduced Epic onboarding time by 66% with a proctored-lab approach
- Eliminated travel costs and inefficiencies associated with in-person training
- Standardized curriculum across trainers and locations
Gundersen’s new hybrid learning approach, utilizing a proctor-led lab and digital curriculum, reduced clinician time in training and enabled its trainers to better serve new hires as a consultative resource for personalization and customization of the EHR.
“We provide at-the-elbow customization and personalization, which we have found is the most beneficial time spent with clinicians. They have told me many times that this model is so much better than sitting through an eight-hour class.” – Polly Berendes, Advanced Training Consultant at Gundersen Health System