CHIME podcast with Baylor Scott & White Health: How training initiatives helped empower and prepare their teams for the COVID-19 pandemic

April 20, 2020
by Caitlin McVeigh-Gagnon

Listen to Jerrie Rankin, VP of Operational Informatics and Nicholas Edwards, Senior Manager Enterprise Technical Training and Support from Baylor Scott & White Health talk about how training initiatives combined with uPerform helped empower and prepare their teams for the COVID-19 pandemic, including:

  • Communicating policy and system changes on a daily basis
  • Supplying cross-training curriculum to meet the needs of the business
  • Providing a one-stop-shop for COVID-19 information by adding a uPerform button in the Epic patient header

Access the College of Healthcare Information Management Executive (CHIME) podcast here.

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