uPerform Forms Strategic Alliances with Language Line Translation Solutions and Global Knowledge

November 28, 2012
by Jim Jarrett

Customers to benefit from options for combined translation, training and consulting services, and content creation software

ELKRIDGE, Md., Nov. 28, 2012 – uPerform Solutions, Inc., a global developer of learning and performance software solutions used by more than half of the Fortune 100, today announced strategic alliances with Language Line Translation Solutions (LLTS) and Global Knowledge. The two alliances bring value to uPerform’s customers, facilitating access to best-in-class translation and localization and training and consulting services. These alliances also reinforce uPerform’s commitment to expanding its partnerships across multiple industries.

uPerform has had a long-standing relationship with LLTS for translation of uPerform’s product interfaces and user documentation. This relationship has been critical for uPerform to support over 30 languages amongst its global customer base. With this alliance, there will be additional opportunities for both organizations’ customers to benefit from LLTS translation services and uPerform’s content creations capabilities, available in such software as uPerform™ and uPerform™ Express.

The alliance with Global Knowledge, the worldwide leader in IT and business training, will accelerate the creation and delivery of learning content for customers. Under terms of the agreement, Global Knowledge will refer its customers to uPerform for both uPerform™ and uPerform™ Express.

“Adding LLTS and Global Knowledge to our impressive list of uPerform strategic alliances helps us create a rich ecosystem of services and products to customers,” said Patrick Dunlap, uPerform’s Vice President of Channel Sales and Professional Services. “As we continue to grow, our alliances are beginning to span multiple disciplines and industries and these new relationships are a few of the first fruits of this expansion.”

“Language Line has provided uPerform with the leading translation solution for over 10 years. This alliance strengthens the collaborative relationship with uPerform to bring best-in-class language solutions to uPerform’s clients,” said Scott Ludwigsen, Language Line’s President of Translation Solutions. “We look forward to supporting uPerform’s growth into new markets and working with their clients to manage multilingual training and communications.”

“Global Knowledge is excited to align with uPerform to provide a strong combination of training and consulting services and content creation accelerators,” said Brian Felton, Global Knowledge sales director for enterprise learning solutions. “Our global customers will receive unique benefits from our joint offerings.”

About Language Line Services

Language Line Services, the global leader in language solutions for over 30 years, serves clients in government, healthcare, telecommunications, financial services, insurance, retail and many other industries in more than 170 spoken and written languages, as well as American Sign Language (ASL) and Mexican Sign Language (LSM). Language Line Services is recognized as a trusted partner to thousands of public and private organizations throughout the world, providing easy access to the industry’s most dynamic and comprehensive suite of language solutions that drive a strong return on investment. For more information, visit www.llts.com.

About Global Knowledge

Global Knowledge is the worldwide leader in IT and business skills training, with more than 1,500 courses that span foundational and specialized training and certifications. The company’s core training is focused on Cisco, Microsoft, Avaya, VMware, Red Hat, business process improvement, and leadership development. Delivering via training centers, private facilities, and the Internet, Global Knowledge enables its customers to choose when, where, and how they want to receive training programs and learning services.

Founded in 1995, Global Knowledge employs more than 1,300 people worldwide and is headquartered in Cary, NC. The company is owned by New York-based investment firm MidOcean Partners. Learn more at www.globalknowledge.com.

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