An EPSS (electronic performance support system) is a software solution that adds value to enterprise systems through enhanced end user performance. An EPSS empowers your users to perform at their best by helping them to take full advantage of the business applications they use every day without becoming stuck or needing help.
If you’re looking for an EPSS, ANCILE uPerform® will give you everything you need to make sure your users are successful by streamlining the delivery of personalized learning content so that it is easily understandable, adaptable, and applicable to each of your end user’s unique needs and goals.
If you’ve gone through the process of implementing new software at a large organization, you probably already know that traditional classroom learning only gets your users so far.
Whether you use in-class training or not, the bottom line is that your end users still have questions once the official training phase is over. An EPSS supports those users with efficient distribution of learning content to empower them far beyond the go-live stage.
UPERFORM Context Sensitive Help
Take a look at this video to see how uPerform’s context sensitive help allows users to access content at their point of need.
uPerform seamlessly delivers support to your users through subscriptions, personal online portals, and context sensitive help within the application. With these features, your users will continue to build confidence using the new software and steadily increase their efficiency and productivity.
Besides these great benefits to the end user, uPerform helps your organization realize greater user adoption, maximize ROI on your software investment, reduce help desk tickets, and improve your authors’ ability to rapidly create and maintain content. Read more about the benefits of our EPSS.